Privacy Policy
Last Updated: 13 July 2025
1. Introduction
Chamberside Pte. Ltd. is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
This Privacy Policy explains:
What personal data we collect
How we use, disclose, and protect it
Your rights relating to your personal data
2. Personal Data We Collect
We may collect:
Name, contact information (email, phone, address)
NRIC, Passport number, or other identifiers
Documents related to estate administration
Payment information
Communications and correspondence
Website interaction data (IP address, browser type, access time)
We may also collect unsolicited personal data if voluntarily provided, which we will process according to applicable laws.
3. How We Collect Data
Directly from you via forms, email, or consultations
Through documents provided for executor services
From public sources or third parties (with consent)
Automatically via Site interactions (cookies, IP logs)
4. Purpose of Collection
We use your personal data to:
Provide executor support and related services
Draft documents and liaise with relevant agencies
Communicate service updates or respond to queries
Comply with legal obligations and due diligence
Improve our services and website functionality
Facilitate payments and invoicing
We may also anonymise data for research, analysis, or operational improvement.
5. Legal Basis for Processing
We process your data based on:
Your consent
Compliance with legal obligations
Performance of a contract
Our legitimate interests (e.g. service delivery, business improvement)
6. Disclosure of Personal Data
Your data may be disclosed to:
Government agencies (e.g., HDB, CPF, ICA, IRAS)
Third-party service providers or couriers
Financial institutions for payment processing
Legal advisors or consultants
Any third party with your consent or as required by law
We do not sell or rent your personal data.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, collection, use, or disclosure.
In the event of a data breach causing significant harm, we will notify affected parties in accordance with PDPA obligations.
8. Retention
We retain personal data only as long as necessary:
To fulfil service obligations
To comply with legal or regulatory requirements
For legitimate business purposes
Data is securely disposed of when no longer required.
9. Access, Correction & Withdrawal
You have the right to:
Access your personal data held by us
Correct inaccuracies in your data
Withdraw your consent (subject to contractual and legal limits)
Requests must be made in writing to contact@chamberside.org with:
Your full name and contact details
The specific data in question
Clear instructions on your request
We may charge a reasonable fee for data access requests.
10. Cross-Border Data Transfers
If data is transferred outside Singapore, we ensure that recipients provide a standard of protection comparable to Singapore’s PDPA.
11. Cookies and IP Tracking
Our Site uses cookies for functionality and analytics. Users may disable cookies via browser settings, but this may affect Site performance.
We collect anonymised IP addresses for statistical and security purposes.
12. Third-Party Sites
This Policy does not apply to third-party websites linked from our Site. Please consult their respective privacy policies.
13. Children
Our services are intended for adults. We do not knowingly collect data from individuals under 18.
14. Updates to This Policy
We may update this Policy periodically. Changes will be published on our Site with the effective date.
15. Contacting Us
For all privacy-related queries or requests:
Please contact Data Protection Officer via email at contact@chamberside.org